Privacy Policy

Effective Date: June 1, 2025

Quest Chiropractic LLC

8 W. Lewis Plaza, Greenville, SC 29605

Email: office@questchiro.biz

 

1. Introduction

Quest Chiropractic LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information provided through our website. This policy applies only to information collected online at our website.

 

2. Information We Collect

a. Personal Information (voluntarily submitted through contact form)

     - Name

    - Email address

     - Phone number

     - Any details submitted through our contact form (including medical or insurance details if entered by the user)

Note: We do not intentionally collect protected health or financial data through the website, but users may submit such information voluntarily.

 

b. Non-Personal Information

    - Browser type

     - IP address

     - Operating system

     - Pages visited on our site

This data is used for technical support and analytics.

 

3. How We Use Your Information

     - Respond to inquiries and appointment requests

    - Provide customer support

    - Improve website performance and user experience

     - Operate and manage our website and services

    - Send limited service-related emails

We do not use your personal information for targeted advertising.

 

4. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience on our website, such as:

     - Remembering user preferences

    - Supporting secure login sessions (if applicable)

    - Gathering anonymous usage data for improvement

You can manage cookie settings through your browser at any time.

 

5. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in:

    - Operating our website

     - Conducting our business

     - Providing services to users

These third parties are contractually obligated to protect your information and only use it as necessary to fulfill their services. We may also disclose information when required by law.

 

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure.

 

7. Your Rights and Choices

You may request to:

     - Access your personal information

    - Correct or update inaccurate data

    - Delete your information, unless we are required by law to retain it

To exercise these rights, contact us at office@questchiro.biz.

 

8. In-Office Patient Information

Information collected during in-person visits, including medical or payment information, is governed separately under the HIPAA Privacy Rule. This online policy does not apply to in-office data collection. Please request our HIPAA Notice of Privacy Practices for details.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the revised policy.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: office@questchiro.biz

Phone: (864) 263-3020

Address: 8 W. Lewis Plaza, Greenville, SC 29605